On Friday afternoon, Ars Technica published an article containing fabricated quotations generated by an AI tool and attributed to a source who did not say them. That is a serious failure of our standards. Direct quotations must always reflect what a source actually said.
That this happened at Ars is especially distressing. We have covered the risks of overreliance on AI tools for years, and our written policy reflects those concerns. In this case, fabricated quotations were published in a manner inconsistent with that policy. We have reviewed recent work and have not identified additional issues. At this time, this appears to be an isolated incident.
Ars Technica does not permit the publication of AI-generated material unless it is clearly labeled and presented for demonstration purposes. That rule is not optional, and it was not followed here.
We regret this failure and apologize to our readers. We have also apologized to Mr. Scott Shambaugh, who was falsely quoted.
