Webinar platforms have come a long way since Microsoft first launched its video conferencing software NetMeeting in 1996, but the core idea remains unchanged.
Today, webinars are versatile tools...
Inserting a table in Microsoft Word is simple, but the default won’t always work exactly how you want it to. For instance, the default alignment is offset from...
Cloud contact centers connect agents with customers across multiple channels, including voice, email, SMS, social media, live chat, and more. Cloud contact center platform API management plays a...
We’ve all been there: snoozing our alarm to catch a few extra minutes of rest, only to fall back asleep by accident.
Wake-up call services offer a more reliable...
A Letter of Authorization (LOA) is a document that you must send to your telecom provider when you want to switch to a new business phone service but...
From data storage to business applications and beyond, companies of all sizes rely on the cloud for day-to-day operations and critical business processes. Protecting cloud-based infrastructures with robust...
When Samsung unveiled the world’s first 27-inch 4K gaming OLED monitor on Thursday, Tech Reader’s Igor Bonifacic predicted that other vendors would soon...
Key takeawaysBegin by identifying outdated tasks in your employee onboarding that could benefit from automation such as paper-based documentation.Choose the right employee onboarding...