Voice-over-internet protocol (VoIP) is generally more affordable than the traditional landlines. They have become the best choice for businesses since they come with more enhanced features that help in seamless operations and effective communication.
With the rise of VoIP phones, everyone with an access to internet connection can access VoIP services regardless of the location.
With a variety of options available in the market, it can be a daunting task to choose the best VoIP system for your business.
In this article, we will highlight where you can get the cheapest VoIP landline services for international calls and factors to consider when choosing a VoIP service to make an informed decision.
What are the key features to consider when choosing a VoIP service?
Flexibility and scalability: Ensure the VoIP service you choose can grow with your business. When you are expanding your business, the service can adapt seamlessly and accommodate additional users. It should also be flexible and not disrupted by location as long as there is an internet connection.
Since we are living in an evolving world, you should also ensure the VoIP service you choose can easily scale to new features without causing disruptions to your business operations.
Reliability: Opt for a provider with high-quality, reliable communication systems. To know if a service provider is reliable, consider their track record of customer service through customer reviews.
A service provider should ensure high uptime and minimise downtime that will interrupt the operations and productivity of your business.
Integration capabilities: Look for compatibility with existing software and tools to enhance efficiency. You should ensure there is seamless integration with software that streamline workflow such as customer relation management (CRM) software, email platforms, and many other more that will make your work efficient.
Features: Not all providers offer VoIP services with the same features, however, you should choose a service with features that align with your business needs.
Most common features include call forwarding, auto-attendants, voicemail, and conference calling.
Security measures: If your business deals with sensitive information you should prioritise security features to protect your communications. You should ensure VoIP service has security measures such as authentication protocol, encryptions, and firewall.
Cost-effective: Evaluate pricing structures, including setup fees and monthly charges. As much as you want the most affordable service, you should consider a VoIP service that has features that align with your business.
How do VoIP phone systems work?
VoIP phone systems work by converting analog audio signals from your voice into digital signals over your high-speed internet connection.
With an internet connection, you can host your business calls, video, and voice chat with your VoIP phone service.
The VoIP phones require very minimum hardware, can be managed via an app from your provider, and offer affordable calls, even international calls, as long as your internet or data plans are paid for.
VoIP phones come in three different formats:
- Hardware-based: These VoIP phones can be used to transmit calls over the internet by connecting to a VoIP server. They have an inbuilt modem that connects to a VoIP server remotely.
- Software-based: These need the correct software to get a softphone running. You will only be able to VoIP call someone who has the app you are using.
- Analogue telephone adapter (ATA): This allows you to keep conventional phones and use an ATA to transform them into VoIP phones. ATAs convert analogue signals from your phone into digital data via the internet. You simply plug your phone into your ATA and it functions.
What are the advantages of VoIP phone services?
Cost effective: VoIP phone services are cheaper than landline phones since they use the internet and have added features that offer effectiveness and seamless operation in your business.
Uses internet: You can make and receive calls from anywhere as long as your VoIP phone is connected to the internet.
Inbuilt features: A VoIP phone has advanced inbuilt features such as call conferencing, auto attendant, voicemail, call forwarding, and integration. VoIP phones integrate easily with software such as customer relation management (CRM).
Secure: VoIP phones are encrypted to secure your communication especially if your business handles sensitive information.
Mobility: VoIP phones can be used anywhere as long as there is internet connection. This is good for remote workers to offer seamless communication no matter their location.
Scalability: When your company expands, VoIP phones can grow with your business. It scales easily to meet your business needs.
Easy setup process: VoIP phones do not require physical wires to be set up. It only operates when there is an internet connection and is compatible with other devices.
Where to get the cheapest business VoIP landline services?
Icon Offices offer the most affordable business VoIP landline services. As a leading telephony service provider, we offer our services to any business or individual globally. With our VoIP landline services, our customers are able to make or receive calls from a UK or Irish landline number.
Our VoIP phones have unique features that will ensure efficiency and seamless operation of your business. You also have the freedom to choose a landline number for any city of your choice.
Our IT experts ensure reliable VoIP services, value for money, and a better customer experience.
At an affordable rate, you will be able to access our VoIP landline service with features such as:
- Call Recording
- Customisable Voicemail
- Call routing
- Call Queueing
- On-hold music and messages
- Call Conferencing
- Integration capability
What to consider after purchasing VoIP phone
After purchasing a VoIP phone, there are several important considerations to ensure you get the most out of your new system:
- Network and bandwidth: Ensure your internet connection can handle the additional load.
- Security: Implement security measures to protect your VoIP system from potential threats.
- Check that your VoIP phone works with your current gear and software.
- Features and customisation: Explore the VoIP phone’s functions, such as call forwarding, voicemail to email, video conferencing, and more.
- Provide training to your employees to be conversant and comfortable in using the new system.
- If your employees are remote-based, take advantage of VoIP features like video conferencing to stay connected to your team and clients.
In conclusion, VoIP phone services are the most affordable business phones which come with inbuilt features that offer seamless operation to your business. It can easily integrate with any device as long as there is an internet connection. If your business is remote-based, VoIP phones are the most effective phones for the productivity of your business.
