Google’s Fi cellular service is getting an upgrade, and since this is 2025, there’s plenty of AI involved. You’ll be able to ask Google AI questions about your bill, and a different variation of AI will improve call quality. AI haters need not despair—there are also some upgrades to connectivity and Fi web features.
As part of this update, a new Gemini-powered chatbot will soon be turned loose on your billing statements. The idea is that you can get bill summaries and ask specific questions of the robot without waiting for a real person. Google claims that testers have had positive experiences with the AI billing bot, so it’s rolling the feature out widely.
Next month, Google also plans to flip the switch on an AI audio enhancement. The new “optimized audio” will use AI to filter out background sounds like wind or crowd noise. If you’re using a Pixel, you already have a similar feature for your end of the call. However, this update will reduce background noise on the other end as well. Google’s MVNO has also added support for HD and HD+ calling on supported connections.
The AI stuff aside, Google is making a long-overdue improvement to Fi’s web interface. While Fi added support for RCS messaging fairly early on, the technology didn’t work with the service’s web-based features. If you wanted to call or text from your browser, you had to disable RCS on your account. That is thankfully changing.
