Google Maps isn’t loading in some regions due to an apparent outage

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Google Maps appears to be going through an outage. At least in some regions, the mobile version of Google Maps is unable to fully load its map or provide directions. Over 4,000 reports have been filed for the service on Downdetector, and as of 2:12PM ET, Google’s Status Dashboard noted that the company was investigating an issue with the Maps SDK for Android and iOS, along with the Navigation SDK.

On both the Android and iOS versions of Google Maps, the service was unable to fully load its map, display listings or provide directions. In at least one case, the app showed an error message saying that Google Maps “Cannot reach server.” Whatever is causing the issue doesn’t seem to have reached the web version of Google Maps, which is still able to provide directions like normal.

Two screenshots of the Google Maps app failing to load its map or connect to its server.
Ian Carlos Campbell for Tech Reader

In the description of the issue on Google’s Status Dashboard, the company doesn’t provide an explanation for the outage or a particular fix. Tech Reader has contacted Google for more information and will update this article if we here back.

Google’s last major outage occurred in June, though it was primarily concentrated in the company’s Google Cloud service. Given the number of clients who use Google Cloud, the outage impacted everything from Spotify to Snapchat for multiple hours.

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