Google’s “AI Overview” can give false, misleading, and dangerous answers

Enlarge / This is fine. (credit: Getty Images)

If you use Google regularly, you may have noticed the company’s new AI Overviews providing summarized answers to some of your questions in recent days. If you use social media regularly, you may have come across many examples of those AI Overviews being hilariously or even dangerously wrong.

Factual errors can pop up in existing LLM chatbots as well, of course. But the potential damage that can be caused by AI inaccuracy gets multiplied when those errors appear atop the ultra-valuable web real estate of the Google search results page.

“The examples we’ve seen are generally very uncommon queries and aren’t representative of most people’s experiences,” a Google spokesperson told Ars. “The vast majority of AI Overviews provide high quality information, with links to dig deeper on the web.”