Microsoft and CWA forge labor neutrality agreement covering all ZeniMax workers

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Microsoft and the Communications Workers of America (CWA) have forged a labor neutrality agreement for all ZeniMax workers. The CWA says the deal is similar to the one from 2022 covering Activision Blizzard’s workforce, which went into effect in April of this year.

“Thousands of our ZeniMax co-workers now have a free and fair path to organize together for better working conditions,” Page Branson, a Senior Quality Assurance (QA) Tester, wrote in a CWA press release.

In 2022, the Xbox maker signed a formal agreement with CWA to respect Activision Blizzard employees’ right to organize. Set to take effect 60 days after Microsoft’s acquisition closed, it didn’t become official until earlier this year. It also extends Microsoft’s early 2023 recognition of ZeniMax QA workers’ right to unionize, and it now includes every eligible employee at ZeniMax.

The CWA says the new agreement means Microsoft will take a neutral approach when employees express interest in joining the union. The workers can communicate with their peers and union reps about membership “in a way that encourages information sharing and avoids business disruptions.”

According to the CWA, workers will have access to a decision-making process that respects their privacy if they wish. In addition, it includes a dispute resolution and arbitration process in the case of any disagreements between the union and Microsoft.

“When we organized our union under a similar legal agreement the process was clear and management did not try to influence anyone’s decision and the company did not try to interfere with the voting process,” Branson wrote. “There is strength in numbers, and as our numbers grow at ZeniMax, at Microsoft, and in the video game industry, we will gain the respect we deserve and raise the standards of working conditions for everyone across the video gaming industry. When we benefit, the consumer and the company will ultimately benefit with us and help keep this industry stable for current and future workers.”



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