Tag results for: cloud
IBM’s Acquisition of HashiCorp Investigated by UK
The U.K. government is investigating whether IBM’s acquisition of cloud infrastructure firm HashiCorp will result in a “substantial lessening of competition” within markets in the country.
IBM announced its...
Mind the Gap: Cloud Spending is Perplexing CFOs
As my family’s “CFO,” I meticulously scanned my utility bills late one night. As I went through them, line by line, I was confused and frustrated – I...
Amazon Is Building a Mega AI Supercomputer With Anthropic
Garman told WIRED ahead of the event that Amazon will also introduce a range of tools to help customers wrangle generative AI models that he says are often...
Fix Dropped Calls in Two Minutes or Less With These Tweaks
I can’t stand dropped calls. I bet you feel the same way.
Here’s the good news is — it’s usually pretty easy to fix dropped calls. This post walks...
5 Steps In Every Successful Contact Center Migration Plan
Contact center migration is the process of moving from on-site infrastructure to a cloud-based system, including software, data, and services. This shift allows companies to offer secure communication...
How to Enforce IVR Authentication Without Annoying Callers
Every convenience you offer your customers creates a potential vulnerability that a hacker could exploit. That’s just the truth, sorry.
IVR authentication is an important layer of security for...
