Tag results for: contact center solutions

Apps & Software

Can ChatGPT Do Reliable Call Center Sentiment Analysis?

Can ChatGPT reliably perform call center sentiment analysis? The short answer is yes, with some caveats. This article covers the key steps involved in using large language models (LLMs)...
Raymond Carver Raymond Carver -
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Reviews

Psyche keeps its date with an asteroid, but now it’s running in backup mode

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The spacecraft, built...
Gear

Xbox’s VR headset with Meta could release sooner than we thought

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Xbox has come a long way since its humble beginnings as a chunky console. It's recently taken on the form of an Asus...
Reviews

New body size database for marine animals is a “library of life”

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The ocean runs...
Gear

Chinese company Netease is making an AAA action-adventure game called ‘Blood Message’

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NetEase, the Chinese video game company that published Marvel Rivals and Bungie's Destiny: Rising, has announced its first single-player AAA game. It's a...
Gear

Tesla inaugural Robotaxi rides will have a human ‘safety monitor’ on board

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A select few will soon get to experience Tesla's robotaxi service for the first time, but they won't be alone in the car....

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