Tag results for: contact center solutions

Apps & Software

Can ChatGPT Do Reliable Call Center Sentiment Analysis?

Can ChatGPT reliably perform call center sentiment analysis? The short answer is yes, with some caveats. This article covers the key steps involved in using large language models (LLMs)...
Raymond Carver Raymond Carver -
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Business

Dollar steady ahead of key inflation data – London Business News | Londonlovesbusiness.com

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The dollar index held steady on Wednesday, consolidating after Tuesday’s advance. US Treasury yields stabilized as well after declining yesterday, limiting the pressure on...
Business

deVere CEO warns UK inflation risks becoming entrenched – London Business News | Londonlovesbusiness.com

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High inflation is at risk of becoming entrenched in the UK, due to a combination of disappointing productivity and persistent wage pressures. Global financial...
Business

Fairer pricing, fewer options: The changing shape of monthly car insurance payments – London Business News | Londonlovesbusiness.com

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Motor insurance customers are paying less to spread the cost of their cover but fewer can do so at all. The latest Consumer Intelligence...
Business

Gold falls over 5% amid stronger dollar and profit-taking – London Business News | Londonlovesbusiness.com

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Gold tumbled more than 5% on Tuesday, marking its steepest one-day drop since August 2020, as a stronger US dollar and heavy profit-taking...
Gear

Samsung is working on XR smart glasses with Warby Parker and Gentle Monster

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As part of its Galaxy XR headset presentation, Samsung also briefly teased another wearable product. It's working in collaboration with two eyewear companies,...

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