Tag results for: customer service

Top 5 Zoho CRM Alternatives for 2024

Zoho CRM is a top customer relationship management (CRM) software that has a mix of advanced features at...

PBX vs VoIP: How to Compare and Choose a Phone System

At first glance, PBX and VoIP seem like two very different types of phone systems. But modern technology,...

5 Best Hotel CRM Software for 2024

Hotels and other businesses in the hospitality industry can greatly benefit from implementing customer relationship management (CRM) software...

How to Choose the Right CRM Software

With so many CRM solutions available, it can seem like a daunting task to confidently choose the right...

VoIP Installation: 9 Tips For a Smooth Setup

Installing a VoIP system for your business is a bit more complicated than the one you may have...

11 New Call Center Statistics, Including Turnover Rates of 30-45%

Call centers enable customer service teams for many businesses. At their best, they’re efficient, productive, and able to...

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AOL’s dial-up internet still exists, but not for much longer

It may have been decades since you last heard the crunching screeches of connecting with dial-up Internet, but AOL said it will discontinue...

An updated Siri that interacts with apps reportedly won’t be here until next spring

A Siri that does way more than just setting a timer or writing down a reminder may still be nearly a year away....

Rod Fergusson leaves Blizzard after five years leading Diablo

Rod Fergusson, the general manager of the Diablo franchise for the last five years, is leaving Blizzard. Fergusson announced the move on social...

Ubisoft may have prematurely revealed FX’s TV adaptation of Far Cry

A post on Ubisoft's news page reportedly announced that FX is working on a TV show adaptation of the Far Cry franchise. The...