Tag results for: ivr
5 Compelling Reasons Not To Manage Your Own VoIP Server
Voice over Internet Protocol does away with bulky desk phones and tangled wires, but it introduces something you didn’t need before: a VoIP server. It powers all the...
How to Set Up a VoIP Call Center on Time, Under Budget | TechRepublic
Setting up a VoIP call center isn’t as complicated or expensive as you’d think. With the right tools and planning, you can have a fully operational call center...
CPaaS Explained: How to Help Your Product Wow Customers
Seamless communication is a key part of operational efficiency and customer satisfaction. Communications Platform as a Service (CPaaS)...
5 Actual Benefits of Conversational IVR for Call Centers
Conversational IVR uses natural language processing and automated speech recognition to understand what customers are saying, typically in...
Does Cloud IVR Integrate as Quickly as It Deploys?
Unlike traditional or self-hosted IVR, cloud IVR offers rapid deployment and scalability advantages, making it an attractive option...
9 Reasons a Hosted IVR Beats Managing Your Own System
Hosted IVR is a cloud-based solution that a vendor operates and maintains. The system resides on the vendor’s...
