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If your TikTok feed has felt a little off lately, it’s not just you. TikTok says it’s working to fix its service in the US following a power outage at one of its data centers that’s caused widespread issues in the app. TikTok users have reported problems logging in and uploading videos, as well as with the app’s “for you” algorithm.
“Since yesterday we’ve been working to restore our services following a power outage at a U.S. data center impacting TikTok and other apps we operate,” the company wrote in a statement Monday. “We’re working with our data center partner to stabilize our service. We’re sorry for this disruption and hope to resolve it soon.”
The issues come just days after TikTok finalized a deal to spin off its US business into a separate entity largely controlled by US investors. That timing hasn’t gone unnoticed by users, many of whom are already suspicious of the company pushing a terms of service and privacy policy in the hours after the deal was finalized.
The problems affecting the app’s recommendation algorithm have also raised questions about TikTok USDS Joint Venture’s plans to “retrain” TikTok’s central feature. Since Sunday, users have reported seeing a wave of generic videos flood their feeds, which are typically hyper-personalized. Other users have reported seeing the same few videos repeated over and over again.
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