With AI chatbots, Big Tech is moving fast and breaking people

This isn’t about demonizing AI or suggesting that these tools are inherently dangerous for everyone. Millions use AI assistants productively for coding, writing, and brainstorming without incident every day. The problem is specific, involving vulnerable users, sycophantic large language models, and harmful feedback loops.

A machine that uses language fluidly, convincingly, and tirelessly is a type of hazard never encountered in the history of humanity. Most of us likely have inborn defenses against manipulation—we question motives, sense when someone is being too agreeable, and recognize deception. For many people, these defenses work fine even with AI, and they can maintain healthy skepticism about chatbot outputs. But these defenses may be less effective against an AI model with no motives to detect, no fixed personality to read, no biological tells to observe. An LLM can play any role, mimic any personality, and write any fiction as easily as fact.

Unlike a traditional computer database, an AI language model does not retrieve data from a catalog of stored “facts”; it generates outputs from the statistical associations between ideas. Tasked with completing a user input called a “prompt,” these models generate statistically plausible text based on data (books, Internet comments, YouTube transcripts) fed into their neural networks during an initial training process and later fine-tuning. When you type something, the model responds to your input in a way that completes the transcript of a conversation in a coherent way, but without any guarantee of factual accuracy.

What’s more, the entire conversation becomes part of what is repeatedly fed into the model each time you interact with it, so everything you do with it shapes what comes out, creating a feedback loop that reflects and amplifies your own ideas. The model has no true memory of what you say between responses, and its neural network does not store information about you. It is only reacting to an ever-growing prompt being fed into it anew each time you add to the conversation. Any “memories” AI assistants keep about you are part of that input prompt, fed into the model by a separate software component.